By accessing or using the website at theplantpoleco.com and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or purchase our products.

All products are subject to availability. We reserve the right to discontinue any product at any time. Product descriptions, images, and pricing are subject to change without notice. We make every effort to display product colors and details accurately, but we cannot guarantee that your screen's display will be perfectly accurate.

All prices are listed in US dollars. We accept major credit cards and other payment methods as displayed at checkout. Payment is processed securely through Stripe. By placing an order, you represent that you are authorized to use the payment method provided.

We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or where pricing errors have occurred.

Please review our Shipping Policy for full details on rates, delivery times, and local pickup options. Shipping costs are calculated at checkout based on your order contents.

We accept returns within 30 days of delivery for unused products in their original condition and packaging. To initiate a return, contact us at [email protected] with your order number.

Items that have been used, assembled, or are not in original condition are not eligible for return. Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.

Refunds will be issued to the original payment method within 5–10 business days of receiving the returned item.

If your order arrives damaged or defective, please contact us within 7 days of delivery at [email protected] with photos of the damage. We will arrange a replacement or full refund at no additional cost to you.

All content on this website — including text, images, logos, and product designs — is the property of The Plant Pole Co. and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.

The Plant Pole Co. shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our total liability for any claim shall not exceed the amount paid for the product in question.

These Terms of Service are governed by the laws of the State of California, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of California.

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated terms.

The Plant Pole Co.
Email: [email protected]